Contact Reliquo: We are here for you

Q: How long does it take to ship?

Products are generally delivered within 2-5 working days in Italy. For international orders, times may vary depending on the destination. You will receive an email with a link to track the shipment once your order has been shipped.

Need assistance with an order or want more information about our products? Choose the contact method you prefer: we are always ready to help you.

Contact us

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Chat with us

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Why chat?

Get what you need fast
Our messaging assistant quickly understands what you need help with and solves the problem immediately or, if not, connects you to an operator.

Chat at your own pace
Once connected to an operator, you have 24 hours to conclude the contact.

Do you have further questions? Check out our FAQs to find the answer now

Can I change or cancel an order after placing it?

Yes, you can change or cancel an order if it has not yet been processed. Please contact us as soon as possible via chat or email specifying the order number. We will do our best to fulfil your request.

How long does it take to ship?

Products are generally delivered within 2-5 working days in Italy. For international orders, times may vary depending on the destination. You will receive an email with a link to track the shipment once your order has been shipped.

What should I do if I receive a damaged or incorrect product?

If you receive a product that is damaged or different from what you ordered, please contact us within 5 days of receiving the product by email or telephone, enclosing a photo of the product and the order number. We will proceed quickly with the replacement or refund.